When you arrive, show your ticket to a staff member at the entrance. You'll find it in two places:
- The Tickets section of the Fever app (App store/Google play)
- Your confirmation email
You can show it on your phone: no need to print it or have a separate PDF. Some experiences only accept tickets from the app. If so, your confirmation email will say so.
Tickets with a Validate button: some tickets have to be validated in the app, together with a staff member.
- The button stays greyed out (deactivated) until your booked date and time. That's normal.
- Show your ticket to a staff member as soon as you arrive and validate it with them. Never validate it by yourself.
- If a ticket isn't validated, it expires once the booked time has passed.
Read your ticket carefully before the day. Some experiences ask you to do something first.