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Tickets

Features

  • Why do I see extra fees or a higher total at checkout?
  • How do I purchase a ticket?
  • How do I use my ticket?
  • How to use tickets
  • How do I book a free carer ticket to accompany a guest with special needs?
  • How do I book tickets for a large group?
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Incidents

  • I have been charged twice. What can I do?
  • I made a mistake at checkout. What should I do?
  • I can't validate my ticket
  • Payment issues
  • How can I know if my purchase was completed?

Flexible Cancellation (Applicable in selected events)

  • What is a Flexible cancellation Ticket?
  • When can I return my ticket?
  • What documents do I have to present to cancel my ticket?
  • How do I request my refund?
  • If I opt for a refund, how long does it take to process it, and how will I receive it?
  • If I opt for an exchange of the ticket, when will I receive the new ticket?
See all 7 articles
Privacy Policy

The personal data and any additional information you provide will be processed and used to manage and respond to your request, in accordance with our Global Privacy Notice. This may include sharing relevant details with our event partners where necessary to assist you.

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